Product Returns

How to Process a Return

To qualify for a 30 day refund, customers must do the following:

  1. Call +44 (0)800 078 6063 or email support@juvesiio.co.uk and Request an RMA number.
  2. Mail back your bottle (unopened or opened) to our fulfillment center (see shipping address below).
  3. Package must be postmarked within 30 days of initial order.
  4. Include the RMA number clearly written on the package.

Please ship to the following address:

Juvesiio Returns c/o SYKES
Stålgatan 11A
195 72 Rosersberg
SE-Sweden

Note: Packages without an RMA number will NOT be accepted or issued a refund. After the fulfillment center has received the package with a valid RMA number, and the order is processed within 3-5 business days, a refund will be issued. It does take some time for your bank to post the refund to your account. Please allow 10 business days for your refund to appear on your bank statement. If you have questions about a refund that has been issued, please call customer care at +44 (0) 800 078 6063.

Note: All shipping and handling charges are non refundable.

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